Security Policy

AngelLending is powered by Sun West Mortgage Company, Inc. NMLS 3277 ("Sun West"). AngelAi technology is built by Celligence LLC ("Celligence"). This Security Policy describes how information submitted through this site may be collected, used, secured, and shared in connection with mortgage and related financial services.

For reference, you may also review Sun West's Privacy Policy and Terms and Conditions.

1. Introduction

We are committed to protecting information submitted through this site. This page explains the categories of information we collect, how we use it, the parties with whom it may be shared, and the measures we use to safeguard it.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identifiers such as name, email address, phone number, and date of birth
• Financial information such as estimated home value, mortgage balance, income, and credit-score range
• Property information such as address, property type, and intended use
• Loan preferences such as loan type, desired amount, and purpose
• Messages, recordings, uploaded documents, images, and other attachments
• Technical, tracking, and compliance data captured to operate the application flow

3. How We Use Your Information

We use the information we collect to:

• Evaluate and process your mortgage or financial-service inquiry
• Communicate with you about products, services, and application status
• Operate, monitor, support, secure, and improve AngelAi and related workflows
• Document consent, compliance, fraud prevention, and operational activity
• Comply with legal obligations

4. Information Sharing

We may share your information with Sun West, Celligence, service providers, compliance and consent vendors, and other parties involved in delivering or supporting the services you request. By submitting your information through this site, you consent to that sharing as needed to operate the platform and provide mortgage-related services.

We may also share your information:

• With service providers who assist in our operations
• To comply with legal requirements or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

5. Recording, Monitoring, and AngelAi

Telephonic communications with Sun West and Celligence may be recorded and monitored. AngelAi interactions are monitored by humans. Messages, uploads, and other submissions through this site may also be recorded and retained for compliance, service, documentation, and quality purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may choose not to provide certain information, but that may limit our ability to process your inquiry. If you prefer not to use this site or do not consent to monitored communications, call (800) 453-7884 to speak with a live agent about the same financial products.

8. New York Restriction

This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.

9. Third-Party Sites

This site may contain links to third-party websites, including Sun West's public site. Those sites have their own policies and practices, and you should review them separately.

10. Contact

If you have questions about this Security Policy or prefer to work offline, call (800) 453-7884.